1.DATA CONTROLLER DETAILS
Name: Estevia Özel Sağlık Hizmetleri Ltd. Şti.
Address: Kışla Mah. Güllük Cad, 202 Selekler Çarşısı No: 2, 07040 Muratpaşa/Antalya
Tax Identification No: 7600992113
Phone: +90 530 311 00 74
KEP Address: estevia@hs01.kep.tr
2. CONSENT SUBJECT
This consent form for the processing of personal data has been prepared by Estevia Oral and Dental Health Private Healthcare Services Ltd. Co. (“COMPANY“) in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK) and the General Data Protection Regulation of the European Union (GDPR), within the framework of the determined “COMPANY Policy“, the “Information Document” and as an attachment and integral part of the contract signed by the parties.
A. FOR PATIENTS UNDERGOING EXAMINATION OR TREATMENT:
1) Identity Information:
If you are a Turkish citizen: Your Name, Surname, Turkish ID Number, Gender, Date of Birth,
If you are not a Turkish citizen: In addition: Your Temporary ID Number or Passport Number
2) Contact Information: Your address in Turkey, Your Mobile Phone Number, Your Email Address
(The data listed in paragraphs 1 and 2 above are processed by the COMPANY for the purpose of creating and tracking visitor and patient records, maintaining COMPANY statistics and ensuring customer satisfaction, planning and managing internal operations by COMPANY management, analyzing healthcare services by quality, patient experience, and information systems departments, and ensuring the accuracy and timeliness of data collected by the COMPANY from visitors, patients, employees, doctors, and business partners.)
3) Your audio recordings of the phone calls made with our call center, which provides valuable services to you and your relatives within the COMPANY.
4) Your personal data and location information provided in forms and surveys on the website https://www.esteviaclinic.com/tr/ana-sayfa/ opened on behalf of the COMPANY.
5) Your personal data shared with us via email, phone calls, or other communication channels.
(The data mentioned in paragraphs 3, 4, and 5 are processed for ensuring customer satisfaction and addressing inquiries, maintaining COMPANY statistics, planning and managing internal business operations, improving quality and patient experience, conducting analyses to enhance healthcare services by the information systems departments of the COMPANY, and ensuring the accuracy and currency of data collected from visitors, patients, employees, physicians, and business partners of the COMPANY.)
6) Your closed-circuit camera images and audio recordings taken during your visits related to your examination and treatment processes within the COMPANY, as well as your audio recordings of the phone calls made with our call center if you have communicated with our hospital on behalf of the patient, are processed. (The processing is carried out for the purpose of ensuring the security of company assets and resources, the security of the company premises, customer satisfaction, and meeting requests.)
B. For Employees and Doctors:
7) Your name, surname, gender, undergraduate and graduate education information, expertise area, Mobile Phone number, email address, foreign language proficiency, and closed-circuit camera images are collected during job applications for planning and executing talent and career development activities for employees and physicians within the COMPANY. (The processing is carried out for the purpose of verifying the compatibility of experience, knowledge, and skills with the required criteria during recruitment and thereafter, ensuring the security of company assets and resources, executing contracts between parties and ensuring authorization checks of signing parties, planning commercial and/or business strategies in
accordance with COMPANY procedures and/or relevant legislation, ensuring commercial job security, planning and managing internal business operations by COMPANY management, conducting analysis for improving healthcare services by information systems departments within the COMPANY, carrying out necessary operational activities within the COMPANY, providing human resources management, taking necessary steps for making, implementing, and executing commercial decisions, ensuring the security of company assets and resources, as well as the security of company premises and facilities.)
This consent text has been prepared for obtaining explicit consent regarding the processing, storage, transfer, and security of your personal data provided to the COMPANY by the data subject (the concerned individual) for the purposes specified in the “Information Text,” as well as for mutual rights and obligations during this process.
3. YOUR RIGHT TO WITHDRAW EXPRESS CONSENT
You can personally deliver it to the address Kemerağzı Mah.Yaşar Sobutay Bulv. Tekin Plaza No:304/23 Aksu/Antalya, send by email with secure electronic signature to the address estevia@hs01.kep.tr, or revoke your consent to the processing of your personal data via our website https://www.esteviaclinic.com/tr/ana-sayfa/ in the “CONTACT US” section from your registered electronic email address.
4. CONSENT
As the data subject (concerned individual), I hereby acknowledge and commit that my personal and/or special categories of personal data may be collected, processed, modified, updated, periodically checked, stored, backed up, restricted in access, and, if necessary, shared with relevant public institutions and organizations or third parties within the scope of business relations by the COMPANY, in accordance with the provisions of KVKK and GDPR, for the purposes specified in the “Information Notice” provided and reiterated above. I hereby declare that I have been duly informed in accordance with the applicable legal provisions, have read and understood each page of the text without any doubt, and accept it.
Patient Name and Surname: _________________________ Signature: _____
Date: _______________
Please write “I explicitly consent”: ______________________________________________
What is your relationship to a patient under 18 years old? ________________________
Name of Patient’s Relative: ________________________________
Signature: _______ Date: _______
Please write ” I explicitly consent”: ______________________________________________
TRANSLATOR
Name and Surname: ____________________________________
Signature: ______________ Date: __________
I have been informed that all the information I translated for the patient/patient’s relative has been understood. Explicit consent has been given.
(A copy of the form will be provided to them.)
